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Privacy Policy

Ningbo Yinzhou Tuoda Plastic is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated:

Overview

This Privacy Policy applies to Ningbo Yinzhou Tuoda Plastic ("Tuoda Plastic," "we," "us," or "our") and covers all information collected through our website and business interactions. By engaging with us, you agree to the practices described herein. We are committed to full transparency in how we handle your data and your intellectual property.

1. Information We Collect

We collect information to provide you with our injection molding and manufacturing services effectively. The types of information we may collect include:

Contact Information

Name, email address, phone number, company name, job title, and mailing address provided when you contact us or request a quote.

Project & Technical Data

3D CAD files, design specifications, material requirements, production volumes, and other technical details shared for quotation or manufacturing purposes.

Business Communications

Records of emails, messages, and correspondence exchanged during the course of our business relationship, including project discussions and order confirmations.

Website Usage Data

IP address, browser type, pages visited, time spent on site, and referring URLs collected automatically when you browse our website.


2. How We Use Your Information

We use the information we collect solely for legitimate business purposes related to providing our manufacturing services:

  • Service Delivery

    Processing your quote requests, manufacturing orders, and delivering completed products and services.

  • Technical Communication

    Providing DFM feedback, engineering consultations, project updates, and responding to your technical inquiries.

  • Business Administration

    Managing accounts, processing payments, maintaining business records, and complying with legal and regulatory obligations.

  • Service Improvement

    Analyzing website usage and customer feedback to continuously improve our services, processes, and website experience.

  • Marketing Communications

    Sending relevant updates about our capabilities and services, only where you have provided consent or where we have a legitimate interest.


3. Information Sharing

We do not sell, rent, or trade your personal information or confidential project data to third parties. We may share information only in the following limited circumstances:

Trusted Service Providers

Third-party vendors who assist in our operations (e.g., logistics, shipping, IT services) under strict confidentiality agreements, accessing only the minimum data necessary.

Legal Requirements

When required by law, court order, or governmental authority, we may disclose information to the extent necessary to comply with such legal obligations.

With Your Explicit Consent

In any other circumstances, we will only share your information with your prior explicit consent and full awareness of the purpose.


4. Data Security

We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

Encrypted Transfers

SSL/TLS encryption for all data transmitted between your browser and our systems.

Secure Storage

Access-controlled servers with regular security audits and data backup procedures.

Access Controls

Strict internal access policies ensuring only authorized personnel handle sensitive project data.

While we employ robust security measures, no method of electronic transmission or storage is 100% secure. We encourage you to use secure channels when sharing sensitive design files.


5. Intellectual Property & Design Protection

Your Designs Remain Yours

As a custom molder, we operate exclusively on your behalf. All 3D CAD files, design specifications, mold tooling, and proprietary product data you share with us remain your exclusive intellectual property at all times.

  • We will never reproduce, copy, or manufacture your designs for any third party without your explicit written consent.
  • Non-Disclosure Agreements (NDAs) are available and encouraged before sharing sensitive project details.
  • Project files and tooling data are stored securely and deleted or returned upon project completion as agreed.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. We use the following types of cookies:

Cookie Type Purpose Duration
Essential Required for basic website functionality and security. Session
Analytics Help us understand how visitors interact with our website to improve user experience. Up to 2 years
Preferences Remember your settings and preferences for a personalized experience on return visits. 1 year

You can control and manage cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. For more information, please refer to your browser's help documentation.


7. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

Right to Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Object

Object to processing of your data for direct marketing or legitimate interest purposes.

Right to Portability

Receive your data in a structured, machine-readable format for transfer to another service.

Right to Restrict Processing

Request that we limit how we use your data while a dispute is resolved.

To exercise any of these rights, please contact us at contact@tuodaplastic.com. We will respond to your request within 30 days.


8. International Data Transfers

Tuoda Plastic is headquartered in Ningbo, Zhejiang Province, China. As we serve clients globally, your personal information may be transferred to and processed in China and other countries where our service providers operate.

These countries may have data protection laws that differ from your home country. When transferring data internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy, including the use of contractual protections with our service providers.

By engaging with Tuoda Plastic and submitting your information, you acknowledge and consent to the transfer and processing of your data as described in this section.


9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. We are committed to resolving any privacy-related issues promptly and transparently.

Get In Touch

Policy Updates

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

We encourage you to review this page periodically to stay informed about how we protect your information.

Legal & Compliance

Privacy Policy

Ningbo Yinzhou Tuoda Plastic Co., Ltd. is committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.

Effective Date: January 1, 2025 Last Updated: January 1, 2025 Applies to: GDPR & CCPA

Section 01

Overview

This Privacy Policy describes how Ningbo Yinzhou Tuoda Plastic Co., Ltd. ("Tuoda Plastic," "we," "us," or "our") collects, uses, and protects information obtained from individuals and businesses who visit our website, submit inquiries, or engage with us for OEM/ODM manufacturing services.

We operate as a business-to-business (B2B) injection molding manufacturer primarily serving procurement managers, brand owners, wholesalers, importers, and large retailers in North America, Europe, and Australia. As such, the personal data we handle is predominantly professional contact and business information.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European contacts, and the California Consumer Privacy Act (CCPA) for California residents.

Section 02

Information We Collect

We may collect the following categories of information:

Business Contact Information

  • Full name and job title
  • Company name and address
  • Business email address
  • Phone and fax numbers

Procurement & Project Data

  • Product specifications & requirements
  • Order quantities and timelines
  • Technical drawings or design files
  • Quotation and pricing correspondence

Website Usage Data

  • IP address and browser type
  • Pages visited and time spent
  • Referring URLs and search terms
  • Device and operating system info

Communications Data

  • Email and message content
  • Contact form submissions
  • Trade show or event interactions
  • Customer service records

Section 03

How We Use Your Data

We use the information we collect for the following legitimate business purposes:

  • Responding to Inquiries: Processing and responding to your requests for quotations, product samples, OEM/ODM project discussions, and general business inquiries.
  • Order Fulfillment: Managing production orders, logistics coordination, quality control communications, and post-shipment support.
  • Business Relationship Management: Maintaining records of client accounts, communication history, and project documentation for ongoing partnership management.
  • Marketing Communications: Sending relevant product updates, new material announcements (e.g., eco-friendly innovations), and company news -- only with your consent or where permitted by law.
  • Website Improvement: Analyzing website usage patterns to improve user experience, content relevance, and site performance.
  • Legal Compliance: Meeting our obligations under applicable laws, including export regulations, trade compliance, and tax record requirements.

Section 04

Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

Service Providers

Trusted third-party vendors who assist us with logistics, freight forwarding, IT infrastructure, CRM systems, and email communications -- bound by data processing agreements.

Legal & Regulatory Authorities

When required by law, court order, or government regulation, including customs and trade compliance authorities in relevant jurisdictions.

Business Transfers

In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction, with prior notice provided where required.

Section 05

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. The types of cookies we use include:

Cookie Type Purpose Duration
Essential Required for core website functionality and security Session
Analytics Understanding how visitors interact with our website (e.g., Google Analytics) Up to 2 years
Preference Remembering your language and region preferences 1 year
Marketing Tracking effectiveness of our B2B outreach campaigns (only with consent) Up to 1 year

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. For EU visitors, a cookie consent banner will appear on your first visit.

Section 06

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law:

  • -- Active Client Records: Retained for the duration of the business relationship plus 7 years for accounting and legal compliance purposes.
  • -- Inquiry & Quotation Data: Retained for 3 years from the date of last contact if no business relationship was established.
  • -- Marketing Preferences: Retained until you withdraw consent or unsubscribe from communications.
  • -- Website Analytics Data: Aggregated and anonymized after 26 months; raw session data deleted after 14 months.

Section 07

Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction:

SSL Encryption

All data transmitted via our website is protected with TLS/SSL encryption.

Access Control

Strict role-based access ensures only authorized staff can view sensitive data.

Secure Storage

Business data stored on secured servers with regular backups and monitoring.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. We encourage you to use secure channels when sharing sensitive business documents.

Section 08

Your Rights

Depending on your location, you may have the following rights regarding your personal data. We honor these rights in accordance with GDPR (EU/UK), CCPA (California), and other applicable regulations.

GDPR -- EU & UK

Right to Access

Request a copy of personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data ("right to be forgotten").

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing of your data for marketing purposes.

Right to Restrict Processing

Request limitation of how we use your data in certain circumstances.

CCPA -- California Residents

Right to Know

Know what personal information is collected and how it is used.

Right to Delete

Request deletion of personal information we have collected.

Right to Opt-Out

Opt out of the sale of personal information (we do not sell data).

Non-Discrimination

Equal service regardless of exercising your privacy rights.

To exercise any of these rights, please contact us at contact@tuodaplastic.com. We will respond within 30 days (GDPR) or 45 days (CCPA) of receiving your verified request.

Section 09

International Data Transfers

As a Chinese manufacturer serving clients globally, your personal data may be transferred to and processed in the People's Republic of China, where our operations are based. We are headquartered in Ningbo, Zhejiang Province, China.

When transferring data from the European Economic Area (EEA) or United Kingdom to China, we ensure appropriate safeguards are in place, including:

  • -- Standard Contractual Clauses (SCCs) approved by the European Commission, where applicable.
  • -- Contractual obligations with our service providers requiring equivalent data protection standards.
  • -- Limiting data transfers to what is strictly necessary for fulfilling your business requirements.

Section 10

Children's Privacy

Our website and services are directed exclusively at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

If you believe we have inadvertently collected information from a minor, please contact us immediately at contact@tuodaplastic.com and we will take prompt steps to delete such information.

Section 11

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or improvements to our data handling procedures. When we make material changes, we will:

  • -- Update the "Last Updated" date at the top of this policy.
  • -- Notify active clients via email where required by applicable law.
  • -- Post a prominent notice on our website for a minimum of 30 days following significant changes.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Section 12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Privacy team:

Company

Ningbo Yinzhou Tuoda Plastic Co., Ltd.

Yinzhou District, Ningbo, Zhejiang Province, China

Privacy Inquiries

contact@tuodaplastic.com

We respond within 2 business days.

Business Inquiries

+86 135 8686 8074

Mon-Fri, 09:00-18:00 CST

Response Commitment

Within 30 days for GDPR requests

Within 45 days for CCPA requests

© 2025 Ningbo Yinzhou Tuoda Plastic Co., Ltd. All rights reserved.

GDPR Compliant & CCPA Ready